Services

If you discover that you have lost personal possessions, don't hesitate to contact our friendly and helpful staff. They will make every effort to identify any missing items and do their best to assist you.

During mall hours, the Lost and Found area is located at our information desks on the ground floor near the main entrance, west gate 2, and east gate 2.

If you have any questions or need any assistance while at Mall of Qatar, our concierges are at your service.

For more information, contact us at
+97440346000
.

Share your Mall of Qatar experience on social media with family and friends, send business emails, and use our App to find your favorite stores and locate your car wherever you are in the Mall.

Mall of Qatar's Concierge Porter Service is here to help take the stress out of shopping and make it a pleasurable and stress-free experience.

Book the service, and your concierge (provided by HAMMALY) will assist you across the Mall, collect all of your purchases, and deliver them to your car.

It's that simple!

To make a reservation, please call +974 4034 6063/4 or visit one of our customer service desks.

Our valet parking service promises to make your day more exclusive and luxurious! 

Valet service locations:

• The main gate is the main entrance (luxury).

• East Gate No. 2

• West Gate No. 2

• Signature Restaurants ( Sazeli)

Mall of Qatar is committed to providing its visitors with pleasurable and memorable experiences. We recognize that wheelchair users and people with disabilities require additional information and care while shifting in the mall.